Privacy policy

GENERAL STATEMENT OF PRINCIPLE

This statement sets out our policy in connection with the collection and use of your personal data through this website. This Privacy Statement applies to the use and processing of personal information collected and used by us.

Personal information is information, or any combination of separate pieces of information, that could be used to identify you. Should you have any queries in respect of this statement or our use of personal data, please contact us.

INFORMATION COLLECTED

There are two broad categories of personal data held by us. They are personal data contained in:

Customer files and records, which include records containing information supplied by visitors to our Website or otherwise voluntarily supplied to us by clients or potential clients; and
Other records, which include administration and operational files and personal data provided to us in respect of promotional, operational and administrative activities (including the personal data of service suppliers to us).

We holds your personal data for the following purposes:

Customer files and records are kept for the purpose of facilitating the provision of information to you about us, including the range of property services and related activities offered to clients of by us; and
Other records are kept for various purposes which vary according to the nature of the record, such as administration of office functions and activities, promotional and marketing activities, selection of service suppliers, and so forth.

HOW WE COLLECT PERSONAL DATA

While browsing an internet site, collection of personal data without a user’s express consent will occur. The services provided on this Website:

Do not use IP address (Internet Protocol Addresses) to collect information. However, IP addresses are stored in navigation information;
Use navigation data as aggregate data for statistical purposes only;
Use cookies to improve browsing, but not for statistical purposes. You may disable the use of cookies, but this may impair your ability to browse this web site; and
Do not use internet tags.

This Website applies the following policy to the active collection of personal data:

E-Mail: Data received by e-mails sent to the Website are used to reply to requests in those e-mails and are then stored for statistical purposes.
Mailing List: Names are included in mailing lists only if the express consent of the recipient has been obtained.
Registration: Data received upon completion of on-line forms are used to reply to requests for services set out in those on-line forms.

Personal data is also collected by us when it receives forms, applications, correspondence and other documents from its clients and other individuals.

HOW WE USE YOUR PERSONAL DATA

We may use your personal data to:

Provide you with information about us including the range of property services and related activities offered to clients by us;
Liaise with property developers and vendors and other service providers to us (including agents, distributors, lawyers) in connection with property services provided to you;
Verify your identity;
Develop new products and services
Confirm payment details with banks or credit card companies;
Send you, upon your prior consent, information about other services provided by us;
Liaise with government and regulatory authorities as required by law;
Protect and defend the rights of us or other third parties, or to enforce the terms and conditions that apply to use of this site; and conduct other activities by us required or permitted by law.

WHO CAN WE DISCLOSE YOUR PERSONAL DATA TO?

Your personal data may be disclosed by us to:

Other companies related to us;
Professional service providers to us (such as agents, legal advisers, financial advisers, and other professionals);
Service providers by us in connection with the maintenance and operation of this Website;
Government and regulatory authorities as required by law; and
Other persons who are under a duty of confidentiality to us, or to lawful successors and assigns of by us.

ACCESS TO YOUR PERSONAL DATA

You have a number of rights in relation to the information that we hold about you. These rights include:

The right to access the information we hold about you and to obtain information about how we process it;
In some circumstances, the right to withdraw your consent to our processing of your information, which you can do at any time. We may continue to process your information if we have another legitimate reason for doing so;
In some circumstances, the right to receive the information you have provided to us in an electronic format and/or request that we transmit it to a third party;
The right to request that we rectify your information if it’s inaccurate or incomplete;
In some circumstances, the right to request that we erase your information. We may continue to retain your information if we’re entitled or required to retain it;
The right to object to, and to request that we restrict, our processing of your information in some circumstances. Again, there may be situations where you object to or ask us to restrict, our processing of your information, but we’re entitled to continue processing your information and/or to refuse that request.

DATA TRANSFERS

We may transfer the personal information we collect about you to recipients in countries other than the country in which the information originally was collected. Those countries may not have the same data protection laws as the country in which you initially provided the information. When we transfer your information to recipients in other countries: (i) we will perform those transfers in accordance with the requirements of applicable law; and (ii) we will protect the transferred personal information in accordance with this Privacy Statement.

CHILDREN’S PRIVACY

Our Sites are not directed to children under the age of fifteen and we do not knowingly collect personal information from children under the age of fifteen on our Sites.

DATA PROTECTION OFFICER

If you have queries concerning your personal data (including requesting access to or correcting the details of, your personal data), you should contact:

The Data Protection Officer
1001-03, 10th Floor, Harcourt House,
39 Gloucester Road
Vietnam

GOVERNING LAW AND JURISDICTION

The terms and conditions of use of the Website shall be governed by and construed in accordance with the laws of Vietnam and we and the Client irrevocably submit to the exclusive jurisdiction of the Courts in Vietnam and waive any objection to any legal action or proceedings in such Courts on the grounds of venue or on the grounds that the proceedings have been brought in an inconvenient forum or on any other grounds whatsoever.

DISCLAIMER

You acknowledge that:

The information contained in this Website, our emails and such other material issued in connection therewith (the “Content”) are for information purposes;
The Content is provided on an “as is” basis and by way of a summary and we do not guarantee the accuracy, completeness, or timeliness of the Content ;
The Content may be subject to the terms and conditions of other agreements to which we are a party;
The Content does not constitute a solicitation or offer to invest in securities or collective investment schemes or other financial or investment concerns;
The Content should not be regarded as advice on securities or collective investment schemes or other financial or investment concerns;
The Content has not been authorised or approved by the Securities and Futures Commission of Vietnam or any other regulatory body of competent authority whether in Vietnam or elsewhere;
The property market is volatile and illiquid and property prices and rental yields may fluctuate widely or be affected by a broad range of risk factors;
All plans and specifications in the Content are intended as a guide only and are subject to such variations, modifications and amendments as may be required by the relevant authorities or the relevant developer’s consultants or architects;
All renderings and illustrations in the Content are artists’ impressions only and all measurements are approximate subject to final survey and confirmation; and
The Content is not intended for use by, or distribution to, any person or entity in any jurisdiction or country where such use or distribution would be contrary to law or regulation.

Accordingly, you assume all responsibility and risk for reliance upon and the use of the Content and, we, our agents, directors, officers, employees, representatives, successors, and assigns expressly disclaim any and all responsibility for any direct or consequential loss or damage of any kind whatsoever arising directly or indirectly from:

(i) The use of the Content
(ii) Reliance on any information contained in the Content
(iii) Any error, omission or inaccuracy in any such information including, without limitation, financial data, forecasts, analysis and trends, or
(iv) Any action or non-performance resulting from the foregoing.

This exclusion clause shall take effect to the fullest extent permitted by applicable laws. We and our representatives only work in relation to real estate located outside Vietnam.

PROFESSIONAL ADVICE

Any statement contained in the Content is made on a general basis and we have not given any consideration to nor have we made any investigation of the investment objective, financial situation or particular need of any user or reader, any specific person or group of persons.

You are advised to make your own assessment of the relevance, accuracy, and adequacy of the information contained in the Content. You should obtain independent professional advice before making an investment decision in relation to the Content. Investigations as may be necessary or appropriate for the purpose of such assessment including the investment risks involved. You should consult an appropriate professional advisor for legal, tax, accounting, or investment advice specific to your situation, as to whether any governmental or other consents are required or if any formalities should be observed for the purposes of making such investments as are mentioned in the Content. If you are unsure about the meaning of any of the information contained in the Content, please consult your financial or other professional advisors.

THIRD PARTY REFERENCES

References to third-party publications are provided for your information only. The content of these publications is issued by third parties. As such, we are not responsible for the accuracy of information contained in those publications, nor shall we be held liable for any loss or damage arising from or related to their use.